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Мы приняли в работу полученную от Вас информацию. Обещаем разобраться и принять необходимые меры. Очень надеемся сохранить Ваше доверие. Пожалуйста, оставайтесь с нами! С уважением, администрация Клиники семейной медицины.","type":"/ugc/comment","isExternal":true,"id":"migration_N92IOKyLREI7kerGT_K6CjadC3-ud4m","object":{"id":"docS44seIQ2vJgHR"}}],"moderated":true,"time":"9 августа 2021","text":"... Раз в год посещали офтальмолога Замулко Ирину Борисовну. Все было прекрасно. За один прием закрывали вопрос ежегодной проверки зрения ребенка и коррекция по очкам, а так же расширение зрачков для исследования....","fullText":"Место отличное, но есть врачи, которым просто наплевать на клиентов. И это позор такого места! \nОставлю отзыв именно врачу.\nРаз в год посещали офтальмолога Замулко Ирину Борисовну. Все было прекрасно. За один прием закрывали вопрос ежегодной проверки зрения ребенка и коррекция по очкам, а так же расширение зрачков для исследования. Нас устраивало все!\n\nВ этот раз мы попали к Немченко Наталье Романовне, тк не могли попасть к предыдущему врачу. Нас записали на 18:40 . Стоимость приема 1200р.\nВ кабинет вошли 5-10 минут позже, так как там находились другие пациенты. \nЭпизодом позже Наталья Романовна сказала , что мы опоздали к ней на прием на это время и она могла нам вообще отказать , тк работает до 19.00. Я попросила поднять камеры наблюдения, чтоб исключить клевету, но в данном требовании было отказано.\n\nРебенку закапали на расширение зрачков, попросили подождать в коридоре и доплатить в кассе сумму. Сумма доплат оказалась 750р . (400р за подбор очков и 350р за расширение зрачков). Итого стоимость приема составила 1950 руб, что на 160% выше стоимости аналогичного приема прошлого года. Я попросила предоставить письменно список услуг, которые входят в ранее оплаченные 1200р приема офтальмолога. Два сотрудника ресепшен и сама Наталья Романовна - отказали в предоставлении данного перечня, по причине его отсутствия. Странная ситуация... Расширение чека без согласования клиента и без обосновния ценообразования.\n\nЧерез 8-10 минут нас пригласили снова в кабинет. \nДалее я задавала вопросы, относительно обследования.\nВрач нервно реагировала на каждый, много раз повторяя что она опаздывает.\nДаже ребенок обратила внимание, что нас просто выставили из кабинета офтальмолога Клиники Семейной Медицины. \n\nИз-за спешки врача один зрачок ребенка не расширился. Я обратила на это внимание, но врач прошло прошла мимо меня. Скорее всего придется перепроверить в другой клинике.\n\nНа вопрос, какая кривизна линз нам необходима, Наталья Романовна ответила , что эта услуга тоже за дополнительную плату. 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