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Спасибо Вам за Ваш профессионализм,за Ваш труд,за чуткое отношение.Пусть в этом мире станет больше таких замечательных врачей как Вы. И врачу стоматологу-хирургу Паторскому Анатолию Михайловичу низкий поклон(если вырвать зуб,то только к нему).","fullText":"","textLanguage":"RU","textTranslations":{"TR":"Merhaba.Randevuda iki dişin tedavisinde Botukh diş hekimi Maxim Arturovich'e teşekkür etmek istiyorum.Doktor çok yardımsever, özenli. Profesyonelliğiniz, çalışmanız, hassas tavrınız için teşekkür ederiz.Bu dünyada sizin gibi harika doktorlardan daha fazlası olsun. Ve Patorsky diş cerrahı Anatoly Mihayloviç'in doktoruna alçak bir yay (eğer dişi çekerseniz, o zaman sadece ona).","EN":"Hello.I want to thank the dentist Maxim Arturovich Botukh in the treatment of two teeth at the reception.The doctor is very friendly and attentive. Thank you for your professionalism, for your hard work, and for your empathetic attitude.May there be more wonderful doctors like you in this world. And a low bow to the dentist-surgeon Anatoly Mikhailovich Patorsky (if you pull out a tooth, then only to him)."}},{"id":"_ME-VuUmuh1VKOkF25lJCOP7khpRocz","object":{"id":"/sprav/86373315495"},"author":{"name":"Александра Гусенкова","avatarId":"47747/kHWFcK7KSnXpoEK2ZVqXC8ey8-1","url":"//reviews.yandex.ru/user/j5v65fzzw0khg9p7fc0vkm8nf0?utm_source=org&main_tab=org","level":"Знаток города 4 уровня","verified":false,"linkTheme":"black","scoreQuestion":"","publicId":"j5v65fzzw0khg9p7fc0vkm8nf0","reviewsCount":6},"rating":{"newDesign":true,"max":5,"val":1},"photos":[],"moderated":true,"time":"31 декабря 2024","text":"Доброго дня уважаемое руководство данного\" учреждения\"! Пользуюсь платными услугами вашей поликлиники не один год .Всегда обращаюсь к одному врачу и пользуюсь случаем хочу отметить его профисионализм ,врач Кашпур. Чего к сожалению не скажешь о хамском, я бы даже сказала ,быдловатом поведении работника вашей регистратуры!!!\nСегодня 31 декабря около 12:40 я обратилась в данное\" учреждение\" по телефону ,так как это не моя полеклинника по месту прописки . И живу я за городом. Согласитесь ,запись по телефону на сегодняшний день и в моем случае куда удобней , личного визита. Но судя по всему у вашего работника регистратуры другое мнение.\nЯ позвонила целью записаться на профессиональную чистку зубов,так как прошлым летом я была на данной процедуре впервые именно в этом \"учреждении\". Чистку производил врач мужчина ,и я осталась очень довольна его скурпулезной работай и результатом. Вот только фамилию врача я не запомнила,так как была у него на этой процедуре впервые ,в отличии от Кашпур.\nИ вот я решила повторить данную процедуру , естественно у врача каторый мне понравился. \nВ конце концов,это я клиен и это я оплачиваю не малые деньги за услугу (цена 150р прошлым летом) и на мой взгляд я имею права сама выбирать к какому специалисту мне идти.\nМой запрос регистратору : Записаться на чистку зубов,в будний день,любое время с 17:00. Мне предложили удобное для меня время ,хоть и в конце следующего месяца(я не против ожидания,мне не горит)я согласилась ,но попросила записать меня к врачу мужчине ,так как один раз у него уже была ,и мне понравилось. На что у меня спрашивают фамилию врача и это логично,я объясняю я не запомнила фамилию ,я так понимаю у вас несколько врачей мужского пола каторые проводят чистку. Ее ответ: Ну ,я тоже не знаю у кого вы были ,это вы должны запоминать и записывать. Я предложила регистратору воспользоваться моей картой ,чтобы узнать фамилию врача .Хотя в понимании нормального здорового человека, это ,и без предложение должен,может,обязан (называйте как хотите) сделать регистратор . На что я получила ответ,цитата,прямая речь: Я не буду ничего смотреть ,никакие карточки я смотреть не буду!. \nЯ спрашиваю : Как так,а почему?\nОтвет: Приходите лично,и записывайтесь.\nНа что я разумеется ответила: Обязательно приду к глав врачу ,пусть он лично,раз вы не можете,посмотрит мою карту и запишет меня к врачу.\nНа этом разговор был окончен.\nНо не окончено мое терпение. Я перезваниваю ,отвечает она же, я задаю вопрос : Время приема главного врача?\nОтвет: Смотрите на сайте!\nИ положили трубку.\nЕсли ваш персонал не в курсе ,то он не имеет права не предоставлять данную информацию,даже если это и указано на сайте !\nЯ потрачу свое время и обязательно приеду уже в последний раз в данное учреждение (благодаря такому хамству и свинству) для разъяснений о данном инциденте.","fullText":"","textLanguage":"RU","textTranslations":{"TR":"İyi günler bu \"kurumun\" sevgili yönetimi! Kliniğinizin ücretli hizmetlerini bir yıldan fazla bir süredir kullanıyorum.Her zaman bir doktora görünüyorum ve bu fırsatı değerlendiriyorum onun profesyonelliğine dikkat etmek istiyorum , doktor Kashpur. Ne yazık ki, kayıt memurunuzun çalışanının kaba davranışı hakkında söyleyemeyeceğiniz bir şey bile söylerdim!!!\nBugün 31 Aralık günü saat 12: 40 civarında bu\"kuruma\" telefonla ulaştım, çünkü burası kayıt yerindeki yatakhanem değil. Ve ben şehrin dışında yaşıyorum. Katılıyorum, bugün telefonla kayıt yapmak ve benim durumumda kişisel bir ziyaret için çok daha uygun. Ama görünüşe göre kayıt memurunuzun farklı bir görüşü var.\nGeçen yaz bu \"kurumda\" ilk kez bu prosedüre girdiğim için profesyonel diş temizliği için kayıt yaptırmak amacıyla aradım. Bir erkek doktor temizliği yaptı ve onun titiz çalışmasından ve sonucundan çok memnun kaldım. Bu sadece doktorun soyadını hatırlamadım, çünkü Kashpur'dan farklı olarak bu prosedürde ilk kez ona sahiptim.\nBu yüzden bu prosedürü tekrarlamaya karar verdim, tabii ki sevdiğim bir doktorla. \nSonunda, bu benim müşterim ve bunu hizmet için çok para ödemiyorum (geçen yaz fiyatı 150 ruble) ve bence hangi uzmana gideceğimi kendim seçme hakkım var.\nKayıt memuruna sorum şu: Hafta içi saat 17: 00'den itibaren diş temizliği için randevu alın. Gelecek ayın sonunda da olsa bana uygun bir zaman teklif edildi (beklemeye aldırmıyorum, yanmıyorum) kabul ettim, ancak bir kez sahip olduğu için beni bir erkeğe doktora kaydettirmek istedim ve hoşuma gitti. Bana doktorun soyadını sordukları ve bu mantıklı, açıklıyorum soyadını hatırlamıyorum, anladığım kadarıyla temizlik yapan birkaç erkek doktorunuz var. Cevabı: Ben de kime sahip olduğunuzu bilmiyorum, bunu ezberlemeniz ve yazmanız gerekiyor. Kayıt memuruna doktorun soyadını öğrenmek için kartımı kullanmasını önerdim.Normal, sağlıklı bir insanın anlayışında olmasına rağmen, bu, teklif olmadan, belki de (ne istersen deyin) bir kayıt memuru yapmak zorundadır. Neye bir cevap aldım, bir alıntı, doğrudan bir konuşma: Hiçbir şeye bakmayacağım, hiçbir karta bakmayacağım!. \nSoruyorum : Bu nasıl,neden?\nCevap: Şahsen gelin ve kayıt olun.\nTabii ki buna cevap verdim: Kesinlikle doktor başkanlarına geleceğim, şahsen olsun, yapamadığınız için haritama bakıp beni doktora kaydedeceğim.\nBu noktada konuşma sona erdi.\nAma sabrım bitmedi. Geri ararım, cevap veriyor, soruyu soruyorum: Başhekimi kabul etme zamanı mı?\nCevap: Siteye bakın!\nVe telefonu kapattılar.\nPersoneliniz bilgili değilse, sitede belirtilmiş olsa bile bu bilgileri vermeme hakkına sahip değildir!\nBu olayla ilgili açıklama yapmak için zamanımı harcayacağım ve kesinlikle bu kuruma son bir kez (bu kabalık ve kabalık sayesinde) geleceğim.","EN":"Good afternoon, dear management of this \"institution\"! I have been using the paid services of your clinic for more than one year.I always turn to one doctor and take the opportunity to note his professionalism, Doctor Kashpur. Unfortunately, this cannot be said about the boorish, I would even say, redneck behavior of an employee of your registry office!!!\nToday, on December 31, at about 12:40, I contacted this \"institution\" by phone, since this is not my clinic at the place of residence. And I live outside the city. You must agree that recording by phone is much more convenient for today and in my case, a personal visit. But apparently your receptionist has a different opinion.\nI called to make an appointment for a professional dental cleaning, since last summer I had this procedure for the first time in this \"institution\". The cleaning was done by a male doctor, and I was very pleased with his meticulous work and the result. But I didn't remember the doctor's last name, because it was the first time I had seen him for this procedure, unlike Kashpur.\nAnd so I decided to repeat this procedure, of course, I liked the doctor. \nAfter all, I'm the client, and I'm paying a lot of money for the service (the price was 150p last summer), and in my opinion, I have the right to choose which specialist to go to.\nMy request to the registrar is to make an appointment for brushing teeth, on a weekday, any time from 17:00. I was offered a time that was convenient for me, even at the end of next month (I don't mind waiting, I'm not on fire)I agreed, but I asked to see a male doctor, as I had already seen him once, and I liked it. To which they ask me the name of the doctor, and this is logical, I explain that I did not remember the last name, as I understand it, you have several male doctors who carry out cleaning. Her response: Well, I also don't know who you've been to, it's up to you to remember and write it down. I suggested that the receptionist use my card to find out the doctor's last name.Although, in the understanding of a normal healthy person, this, and without a sentence, should, maybe, should (call it what you want) be done by the registrar. To which I received an answer, a quote, a direct speech: I will not look at anything, I will not look at any cards!. \nI ask: How so, and why?\nAnswer: Come in person and make an appointment.\nTo which, of course, I replied: I will definitely come to the head doctor, let him personally, since you can't, look at my chart and make an appointment with a doctor.\nThat was the end of the conversation.\nBut my patience is not over. I call her back, she answers, and I ask her the question: Is it the time of the chief physician's appointment?\nAnswer: Look at the website!\nAnd they hung up.\nIf your staff is not aware, they have no right not to provide this information, even if it is indicated on the website!\nI will spend my time and will definitely come to this institution for the last time (thanks to such rudeness and piggishness) to clarify this incident."}},{"id":"1TFT8os1mUdmj78AmGRk3dI_PZ2ShyC","object":{"id":"/sprav/86373315495"},"author":{"name":"816010 Деружинская","avatarId":"0/0-0","url":"//reviews.yandex.ru/user/v9qncbavpx6dxy8d7zkafvrrec?utm_source=org&main_tab=org","level":"Знаток города 3 уровня","verified":false,"linkTheme":"black","scoreQuestion":"","publicId":"v9qncbavpx6dxy8d7zkafvrrec","reviewsCount":3},"rating":{"newDesign":true,"max":5,"val":1},"photos":[],"moderated":true,"time":"6 марта","text":"Если у вас есть хоть малейшая возможность обратиться в другую поликлинику, воспользуйтесь ею.А если хотите испортить зубы, значит вам суда. Все, что вы залечите, будете через 1,5-2 года удалять. Начиная с регистратуры, где каждая считает себя заведующей, и заканчивая платными услугами, полный ужас. Дайте талон к хирургу. А вам зачем? Что у вас случилось? Врачи ваши, которые не дай Бог, постарались, вот, что у меня случилось. Выпала пломба, начал поднывать зуб, пришла в 35 к. Там же тоже \"звезды\".\"-Записывайтесь на лечение (это через 2 недели), а там или залечите, или удалите,\" При этом в коридоре ни одного человека. То о чем сейчас все подумали, там прямо в воздухе висит. Выпал штифт, пришла в платный. Цемента налили и плюхнули назад. А почистить лунку? Посмотреть чего он выпал? Может там остатки старого цемента или кусок ореха застрял? Меня же не за руку привели, поэтому мне и так сойдет? .Вообщем-это не то место, где вам помогут................","fullText":"","textLanguage":"RU","textTranslations":{"EN":"If you have even the slightest opportunity to contact another clinic, take advantage of it.And if you want to ruin your teeth, then you're in court. Everything that you heal will be removed in 1.5-2 years. Starting from the reception desk, where everyone considers themselves the head, and ending with paid services, it's a complete horror. Give me a ticket to the surgeon. Why would you? What happened to you? Your doctors, who, God forbid, did their best, that's what happened to me. The filling fell out, the tooth began to sink, and it came to 35 K. There are also \"stars\" there.\"-Sign up for treatment (this is in 2 weeks), and then either heal or remove,\" At the same time, there is not a single person in the corridor. What everyone is thinking about right now is hanging right in the air. The pin fell out, came to the paid one. The cement was poured and plopped back. And clean the hole? Why did it fall out? Maybe there are remnants of old cement or a piece of walnut stuck there? They didn't bring me by the hand, so I'll get away with it anyway? .In general, this is not the place where they will help you................","TR":"Başka bir kliniğe başvurmak için en ufak bir fırsatınız varsa, bundan yararlanın.Ve eğer dişlerinizi mahvetmek istiyorsanız, o zaman sizin için yargı var. İyileştiğiniz her şeyi 1,5 ila 2 yıl sonra sileceksiniz. Herkesin kendisini sorumlu olarak gördüğü kayıt bürosundan başlayıp ücretli hizmetlerle bitene kadar tam bir korku var. Cerraha bir bilet verin. Neden isteyesiniz ki? Size ne oldu? Tanrı'nın yasakladığı doktorlarınız denedi, bende olanlar buydu. Bir dolgu düştü, bir dişin cesareti kırılmaya başladı, 35 yaşına geldi, orada da \"yıldızlar\" var.\"- Tedaviye kaydolun (bu 2 hafta sonra) ve orada ya iyileşin ya da çıkarın, \" Koridorda tek bir kişi yok. Şimdi herkesin düşündüğü şey, orada havada asılı duruyor. Pim düştü, ödeme odasına geldim. Çimento döküldü ve geri atıldı. Peki deliği temizlemek için mi? Neye düştüğünü görmek için mi? Belki orada eski çimento kalıntıları vardır veya bir parça ceviz sıkışmıştır? Beni elimden getirmediler, bu yüzden bu şekilde kurtulacağım mı? .Genel olarak, burası size yardım edilecek bir yer değil................"}},{"id":"-GJPz-ooQZN-obRYrjydr5YXbZAVu5xp","object":{"id":"/sprav/86373315495"},"author":{"name":"Александр АК","avatarId":"0/0-0","url":"//reviews.yandex.ru/user/5xewe1fvca61r5vaqywrawx13m?utm_source=org&main_tab=org","level":"Знаток города 3 уровня","verified":false,"linkTheme":"black","scoreQuestion":"","publicId":"5xewe1fvca61r5vaqywrawx13m","reviewsCount":2},"rating":{"newDesign":true,"max":5,"val":1},"photos":[],"moderated":true,"time":"5 июня","text":"Отзыв по работе \"доктора\" Стащенко, отношение к зубам пациента наихудшее. Имею большой опыт походов к стоматологам, это был худший доктор по работе, ей 100% абсолютно всёравно на ваши зубы и что там будет дальше с ними, + к этому возможно не хватает элементарных знаний (хотя это мало вероятно), я думаю все \"ошибки\" обусловлены обычной халатностью, и бессовестностью по отношению к людям. Крайне не рекомендую! Даже если других докторов вам не предложат, лучше заплатить чуть больше и пойти в другую клинику, либо подождать запись к другому доктору если состояние зубов позволяет это сделать. Надею кому нибудь помогу уберечь свои зубы от вандализма, т. к. испортить не добросовестный доктор может легко, а вот восстановить порой очень дорого, а порой и не возможно. Очень жалею что попал к ней!","fullText":"","textLanguage":"RU","textTranslations":{"TR":"\"Doktor\" Stashchenko'nun çalışmalarının gözden geçirilmesi, hastanın dişlerine karşı tutum en kötüsüdür. Diş hekimlerine gitme konusunda çok deneyimliyim, bu işteki en kötü doktordu, dişlerinize kesinlikle% 100 haklıydı ve onlarla bundan sonra ne olacak, bunun için yeterli temel bilgiye sahip olmayabilir (bu pek olası olmasa da), bence tüm \"hatalar\" olağan ihmalden ve insanlara karşı utanmazlıktan kaynaklanıyor. Kesinlikle tavsiye etmiyorum! Size başka doktorlar teklif edilmeseler bile, biraz daha fazla ödeme yapıp başka bir kliniğe gitmek ya da dişlerin durumu buna izin veriyorsa başka bir doktora randevu beklemek daha iyidir. Birinin dişlerimi vandalizmden korumasına yardım edeceğimi umuyorum, çünkü vicdanlı olmayan bir doktor kolayca bozulabilir, ancak bazen restore etmek çok pahalıdır ve bazen mümkün değildir. Ona geldiğim için çok üzgünüm!","EN":"Review of the work of \"Dr.\" Stashchenko, the attitude towards the patient's teeth is the worst. I have a lot of experience going to dentists, it was the worst doctor at work, she doesn't care 100% about your teeth and what happens next to them, + she may lack basic knowledge (although this is unlikely), I think all the \"mistakes\" are due to ordinary negligence and unscrupulousness towards people. Highly not recommended! Even if you are not offered other doctors, it is better to pay a little more and go to another clinic, or wait for an appointment with another doctor if the dental condition allows it. I hope I can help someone protect their teeth from vandalism, because it's not easy for a conscientious doctor to spoil, but sometimes it's very expensive to restore, and sometimes it's not possible. I really regret that I got to her!"}}],"hidePhotos":true,"textLength":170,"isLoggedIn":false},"context":{"requestParams":{"appId":"serp-1org-desktop","reqid":"1749325591753080-1057064635863671433-balancer-l7leveler-kubr-yp-klg-170-BAL","oid":"86373315495","otype":"Org","objectId":"/sprav/86373315495","csrfToken":"","spravObjectId":"/sprav/86373315495"}},"reviewOwner":{"name":"Гомельская центральная городская стоматологическая поликлиника","caption":"ул. 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